Customer Service

Shipping & Delivery
After your order is placed and the payment authorized, your order will be shipped in the following business days. The delivery time will depend on the shipping method selected. The standard fixed rate for shipping is 1-5 business days.
Privacy & Security
Alkemi Apparel does not sell, rent or provide your "Personal Information" to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), phone number, etc. Personal Information is personal to you in that belongs to you and identifies who you are. Personal Information is generally kept for Alkemi Apparel business which is primarily used to assist you in your current or future purchases or in analyzing sales trends.
Returns & Replacements
You can return any product for any reason within 30 days of purchase. No questions asked. Returns made after 30 days will not be accepted.  Return shipping not included.
Contact:  support@alkemiapparel.com with any questions
Ordering
Just follow the simple sets of ordering and get on your way so we can get your gear to you.  It’s just fundamentals.
Payment, Pricing & Promotions
We accept all major credit cards.  We offer Promo Codes every once in a blue moon so you have to stay on your game to see what we’re going to do next.  You can find the discount codes on our facebook page: ALEKEMi apparel or Twiiter: @ALKEMIapparel or somewhere else on the internets.
Viewing Orders
To view your order sign in with your username (email) and password and click on view orders.
Updating Account Information
To update your account information log in and edit your details, it's that easy.