Warranty

Alkemi Apparel warrants clothing products to be free of defects in materials and workmanship at the time of purchase. The clothing warranty covers defect of workmanship and materials, but DOES NOT cover damage caused by accident, improper care, negligence, laundering, normal wear and tear, or the natural breakdown of colours and material through time, exposure or extensive use. 
 

Due to technical processes used, it is imperative that each individual garment's washing instructions are adhered to exactly as stated on the care label. We cannot accept returns that have been soiled, torn or damaged due to incorrect washing.

 

If a defect in workmanship or materials is suspected in a Alkemi Apparel clothing product, the Purchaser should contact the supplying dealer within the first 30 days of ownership. Please include as many details as possible about the fault. The dealer will contact Alkemi Apparel who will advise on how to proceed with the return. If the garment fails due to material or manufacturer defect, within warranty coverage, Alkemi Apparel will replace or credit it at our discretion. We require that all products returned are in clean condition. Products that are dirty will be rejected and returned to sender charging freight.

If you need to return any item please contact Alkemi at support@alkemiapparel.com.